covid 19 - a message from us
In these uncertain times, we wanted to reach out to reassure you that the health and wellbeing of our customers, staff and delivery partners are paramount to everyone at Nice Martin.
Rest assured, we are adhering to all appropriate health and hygiene standards in line with guidance from the World Health Organization. We are maintaining the highest standards of hygiene of our physical locations and warehouse, and ensuring our people only report for work if they are fit and healthy.
Our delivery partners are monitoring the health of their drivers closely; vehicles are disinfected daily, drivers are washing their hands and using hand sanitiser regularly, and human contact with each parcel is being minimised.
Our entire collection remains available and we are currently operating delivery services everywhere domestically with some exceptions internationally. Free express shipping will be offered on all domestic orders.
It is important to note that there is a limited number of staff members working at Australian post during this time, and they are experiencing significant delays due to limited flights, social distancing requirements and a substantial increase in parcel volumes as more people are shopping online right now. We do advise to take this into consideration when purchasing from us. We also ask for your patience during this time, as we also try our best to keep up with these new measures.
We have taken the decision to close our retail store in Byron Bay to the general public for the foreseeable future as we continue to monitor official advice and implement all necessary precautions.
We will continue to follow official advice and keep you, our Nice Martin Community, up to date of any further changes.
Please stay safe.
The NM team